A minimalist desk with a keyboard, coffee cup, mouse, notebook, and small bouquet of flowers on a white surface.

ABOUT US

Practical Support, Trusted Experience

I'm Jo Bradshaw, a Freelance Admin & Business Support Specialist based in North Wales, with over 35 years of experience working across finance, logistics, healthcare, hospitality and more.

I founded Office Support Services in 2013 after deciding to take control of my own work/life balance and help others do the same. The idea began back in 2010, following my fourth redundancy, a house move to Llangollen and the birth of my son. I knew I wanted to use my skills to support businesses in a flexible way and so Office Support Services was born.

WHAT I DO

I support small businesses, start-ups and charities that need reliable, professional help without the cost and commitment of a full-time employee.

Over the years I've worked with a wide variety of clients from tradesmen, property developers and retailers to dog walkers, dance schools and a heritage railway.

The work is just as varied:

Compiling business plans and tenders
Setting up and maintaining ticketing systems (FareHarbor & Web Ticket Manager)
Updating websites
Designing leaflets, posters and social media graphics
Managing online bookkeeping
Even applying for an HGV Operators Licence, CHAS Membership and registering on Government Tendering Portals

No two days are the same and that's what I love about what I do.

WHAT SETS ME APART

Many people don't enjoy admin or simply don't have the time for it. That's where I come in. My clients trust me to handle the tasks they can't manage or don't want to do, freeing them up to focus on growing their business.

What makes Office Support Services different?

Local & approachable - based in North Wales, predominantly supporting businesses in Wrexham, Llangollen, Oswestry and beyond
Flexible & affordable - you only pay for the support you need, when you need it
Specialist skills - I provide not just basic admin support but also business plan and tender support, giving clients assistance when applying for funding or contracts
Trusted & confidential - clients know they can rely on me to get the job done properly and discreetly
Nationwide support - thanks to modern technology, I can work with clients anywhere in the UK, not just locally

MY VALUES

At the heart of my business are three simple values:

Trust - everything I do is confidential and professional
Flexibility - I adapt to changing needs quickly and easily
Support - I'm here to take the pressure off so you can focus on what matters

Two people reviewing documents with charts and graphs, one holding a clipboard and the other pointing with a pen.

A person writing in a notebook labeled “PROJECT” on a desk with office supplies, a phone, glasses, and a plant.

TESTIMONIALS

Client Success Stories:

Hear What Our Clients Say

"Jo is hugely personable, organised and efficient, pays attention to detail and always achieves agreed goals. She is diligent, supportive, quick to learn new processes and hugely adaptable."

LILY N

"Jo is thorough, professional, reliable and a fab dab hand at anything officey! Highly recommended."

MERYL R

“Jo is flexible in her approach and always willing to learn new skills. She has a solid work ethic and exerts optimal effort to successfully complete tasks, we would not have delivered the project on time without her.”

SUZANNE J